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Five (5) Team Leaders

Salary undisclosed

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APPLY NOW! WE URGENTLY NEED 5 TEAM LEADERS to join our DAVAO Site.

We are looking for 5 TEAM LEADERS to join our Davao team. The role involves providing excellent customer service to clients, resolving their inquiries and issues, and ensuring customer satisfaction.

Qualifications

  • Preferably Female
  • At least more than 1 year Team Lead experience handling an inbound account
  • Ability to successfully meet deadlines and work under pressure with pressing timelines
  • Confidence in delivery and willingness to learn and grow.
  • Ability to work in a team and independently
  • Strong sense of ownership, highly productive and efficient

Responsibilities

  • Monitors team performance and oversees day-to-day operations
  • Maintains an in-depth knowledge of account/s
  • Provides feedback and coaching to a team of customer service agents
  • Drives performance, motivates and reinforces teamwork
  • Communicates relevant information to the team on a timely basis
  • Provide feedback and quality evaluation
  • Recognizes high performance and rewards accomplishments

Interested applicants, kindly click the Apply Now button.

SEND YOUR RESUME NOW!
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