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Senior Customer Service Associate

Salary undisclosed

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Job description: As a Customer Service Specialist, you will be responsible in handling both Inbound and Outbound calls and provide excellent customer service to our clients.

You are expected to be demonstrating your customer service skills to be able to assist our clients with responsibilities below.

  • Properly introducing to our clients our offers that could help them reach their goals.
  • Effectively assisting them in the walkthroughs required for them to avail our offers.
  • Patiently assisting them in the sign-up process including providing accurate information.

Job qualifications:

• At least 6 months of experience in Customer Service Role in any VOICE campaigns/accounts.

• Good Communication Skills both Oral and Written.

• Having a positive and proactive attitude towards customer service.

• Must be able to work with flexible hours including evenings and weekends.

Compensation:

• Starting Basic Salary: PHP 16,000-20,000

• +Performance Bonus (Up to PHP 5,000)

• Other Benefits

Please send your resume to [email protected]

Note: Strictly ONSITE Position and can start IMMEDIATELY. BPO experience is REQUIRED.