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Job Description
Responsibilities:
- Understand clients' business processes.
- Responsible for managing multi-level relationships with clients.
- Provide or manage ongoing support for existing applications; prioritize new issues and working with the customers to determine the best use of IT resources in order to best address their business needs.
- Work together with a team of Business Analysts and other IT groups, either on-site or remotely, under the direction of your Project Manager.
- Act as the representative and be the clients' "single contact."
- Formally documenting prioritized solution requirements that are aligned with technical and business feasibility. Plan and execute acceptance testing.
- Provide consultation to clients and lead cross-functional linked teams to address business or systems issues.
Requirements:
- Minimum of 6 years of experience in Business Analysis.
- BA/BSc degree in computer science or related business qualification, or equivalent business/technical experience preferred.
- Minimum 1 year of demonstrated work experience in the IT industry.
- Candidates with at least 2 years of specific business experience and/or related experience in Capital Markets and/or Basel II will be advantageous.
- Experience in end-user support, including the prioritization and rationalization of new support issues, business requirements analysis, functional unit testing, and facilitating user acceptance testing (UAT).
- Must have superior written, presentation, and verbal communication skills, analytical and project management skills.
- Must possess a solid understanding of information technology and have the ability to conceptually relate technology to a business' needs.
- Competence in data modeling, facilitation, rapid applications development, or process re-engineering is a plus.
- Must be able to work in a fast-paced environment with tight deadlines.
- Has experience with large-scale projects, ongoing production support, and software in banking/financial applications.
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