HR Director -(BPO/Contact Centre) - Up to 250K Monthly Salary / Pasay City

Human Resources Director Supervisory Responsibilities:

• Recruiting, interviewing, hiring, and training new employees in the human resources department
• Oversee daily operations of the human resources department
• Provide constructive and time-efficient performance evaluations
• Handle termination and discipline of employees according to the policies of the organization

Responsibilities and Duties:

• Collaborate with senior leadership to gain insight into the business objectives and strategies associated with employee relations, recruitment, retention, training programs, and company culture.
• Develop and implement policies and training, and improve HR processes.
• Execute initiatives and create surveys to support and optimize human resources strategies and compliance.
• Oversee or administer human resources programs, including benefits, compensation, disciplinary issues, leave, the investigation into disputes, talent and performance management, morale and recognition, workplace health and safety, development and training, etc.
• Identify recruitment and employment relations and needs, and develop and implement HR practices, such as hiring and talent management.
• Monitor and ensure the company’s compliance with state, federal, and local legal requirements, and suggest the best practices, modifications, and reviews to maintain adherence.
• Stay updated on the best regulatory measures, practices, and new technologies in human resource management, employment law, and talent management, and apply this in-depth knowledge to communicate any alterations in policies, practices, and resources to senior management.
• Develop and apply departmental budgets.
• Manage job satisfaction among employees.
• Perform other duties as per the requirements of the organization.

HR Director Required Abilities and Skills:

• Excellent communication skills in English and Italian, both written and verbal
• Excellent interpersonal skills and negotiation abilities
• Attention to detail and strong organizational skills
• Well-developed time management skills and the ability to meet deadlines
• Excellent problem-solving and analytical skills
• Strategic thinking abilities regarding workforce planning
• Strong leadership and supervisory skills
• Outstanding people skills
• The ability to adapt to the immediate needs of the company and its employees
• The ability to delegate and prioritize tasks when necessary
• Thorough knowledge of the laws and regulations in employee relations
• Proficiency in Microsoft Office Suite and other related software
• The ability to learn and utilize the organization’s human resources software