BPO - Intake Coordinator (Hybrid Setup)
Salary undisclosed
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Does providing exemplary customer service and administrative support excite you? Are working under pressure and multitasking your forte? How about handling voluminous healthcare files and requests via advanced tools? Are you keen on managing them?
You’re just the right person to be our next Intake Coordinator!
In the role, you will answer calls, organize records, and perform admin tasks for our healthcare client’s Intake Department. Your attentiveness, excellent time management, and problem-solving skills are crucial to ensuring accurate medical records filing, copying, and archiving.
If you’re ready to be the contact person to address urgent concerns, click the apply button now!
How You Spend Your Eight Hours
You look for a company whose senior management listens to what you are and aren’t saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.
You’re just the right person to be our next Intake Coordinator!
In the role, you will answer calls, organize records, and perform admin tasks for our healthcare client’s Intake Department. Your attentiveness, excellent time management, and problem-solving skills are crucial to ensuring accurate medical records filing, copying, and archiving.
If you’re ready to be the contact person to address urgent concerns, click the apply button now!
How You Spend Your Eight Hours
- Perform various clerical tasks for the Intake department.
- Use word processing tools, spreadsheets, and databases to prepare and download files.
- Perform records filing, copying, and archiving.
- Prepare and process appointment scheduling calls and reports.
- Perform administrative, reporting, and customer service tasks.
- High-level education related to medical and healthcare
- Proficient in Excel, Monday.com, and Route Manager
- Strong work ethics
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to answer a high volume of calls and emails daily
- Ability to share work among a customer service team
- Attentiveness and patience
- Time-management skills
- Ability to be positive in any situation
- HMO coverage with two free dependents upon regularization
- VL/SL credits upon regularization
- Friendly and supportive work culture
- 13th-month pay and other Philippine-government-mandated benefits
- Non-taxable allowances
- Pay increases, performance bonuses, birthday gifts, and many more
- Position Type: Full-Time
- Schedule: Mondays to Fridays, 8:00 a.m. to 5:00 p.m. PST
- Hybrid Setup
- 27K Package
You look for a company whose senior management listens to what you are and aren’t saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.
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