Bilingual Customer Happiness Specialist (Dutch/English)
Salary undisclosed
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Description
We are looking for a remote bilingual (Dutch - English) Customer Support Advocate, also referred to as a Dutch Happiness Officer. Your role is to spread happiness and create WOW moments for our customers. This encompasses:
We are looking for a remote bilingual (Dutch - English) Customer Support Advocate, also referred to as a Dutch Happiness Officer. Your role is to spread happiness and create WOW moments for our customers. This encompasses:
- Emanating our brand and personality in every customer interaction by adopting the Strikingly voice and tone.
- Delivering WOW moments through exceptional customer service to both new and existing customers across all channels (email, chat, social media).
- Translating our product and all customer communications, including newsletters and lifecycle emails.
- Developing expertise on our product and internal software to assist our customers effectively.
- Maintaining happiness and positivity in every customer and team interaction.
- Convenience of working from anywhere.
- Fun and collaborative international working environment.
- Opportunities for career advancement.
- Training and growth opportunities.
- Paid leave after one (1) year of tenure.
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