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Bilingual Customer Happiness Specialist (Dutch/English)

Salary undisclosed

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Description

We are looking for a remote bilingual (Dutch - English) Customer Support Advocate, also referred to as a Dutch Happiness Officer. Your role is to spread happiness and create WOW moments for our customers. This encompasses:

  • Emanating our brand and personality in every customer interaction by adopting the Strikingly voice and tone.
  • Delivering WOW moments through exceptional customer service to both new and existing customers across all channels (email, chat, social media).
  • Translating our product and all customer communications, including newsletters and lifecycle emails.
  • Developing expertise on our product and internal software to assist our customers effectively.
  • Maintaining happiness and positivity in every customer and team interaction.

Benefits

  • Convenience of working from anywhere.
  • Fun and collaborative international working environment.
  • Opportunities for career advancement.
  • Training and growth opportunities.
  • Paid leave after one (1) year of tenure.

Employment Type: Full-Time