Customer Services Finance Lead

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of CS Finance Lead, you will be responsible for overseeing and managing the overall financial operations within the country, aligning financial strategies with business objectives, and driving financial performance. This role requires strategic leadership, effective business partnering, financial planning expertise and strong stakeholder management skills to support the profitability and growth of customer service offerings.

Your role:

• You are responsible to develop and implement financial strategies that align with the business goals and objectives within Customer Services, providing insights and recommendations to the Customer Services Head and to executive leadership team to optimize financial performance and decision-making.
• You are responsible to lead financial forecasting, budgeting, and long-term financial planning processes, ensuring accuracy and alignment with strategic objectives.
• You are responsible to oversee the timely and accurate maintenance of accounts, supporting monthly/quarterly/annual closing.
• You are responsible to monitor and analyze monthly/quarterly/annual reports and KPI’s of the business including variance analysis.
• You are responsible to develop and manage pricing strategies, cost structures and margin analysis for customer service portfolio.
• You are responsible to drive initiatives to increase productivity, enhance profitability, optimize costs, and achieve financial targets.
• You are responsible to lead continuous improvement projects related to operations, cost control and resource allocation.
• You are responsible to ensure adherence to regulatory, tax and compliance requirements, maintaining the integrity of financial records and reporting.
• You are responsible to implement and monitor robust internal controls, policies, and procedures to safeguard company assets and ensure accurate financial data.
• You are responsible to manage risk assessment and mitigation strategies, particularly in revenue recognition, inventory management, service contracts, accounts receivable and credit management.
• You are responsible to act as a key finance business partner to country leadership team, engaging with Zone/ Regional/ Headquarter finance teams to ensure alignment of financial strategies and reporting standards.
• You are responsible to communicate financial results, strategic initiatives and key updates to management and stakeholders.
• You are responsible to lead, mentor, and develop finance team fostering a culture of high performance, collaboration, and continuous learning.
• You are responsible to drive talent management initiatives, ensuring team has the skills and capabilities to meet business objectives.
  
  

Your expertise:

You have bachelor’s degree in finance, accounting, business, economics, or a related field.

You have minimum 10-15 years of progressive experience in finance, with at least 5 years in a senior leadership role within customer services; experience in Medical Technology industry would be an advantage.

You have strong financial acumen with deep knowledge in financial planning, analysis, and reporting

You have expertise in managing P&L, budgeting, forecasting and cost control.

You have proven ability to lead financial strategy and drive business performance.

You have excellent stakeholder management and communication skills across all levels of the organization.

You have strong knowledge of compliance, regulatory requirements, and risk management.

You have ability to lead and develop high-performing teams.

You have proficiency in financial management software (e.g. SAP), advanced Excel skills.

You are good at strategic thinking and decision-making.

You are good at analytical mindset and problem-solving ability.

You have strong leadership and team management skills.

You have ability to work in dynamic, fast-paced environment, and leading change management.

You have strong interpersonal and negotiation skills.

You have willingness to travel as needed (

To find out more about us, have a look at https://www.siemens-healthineers.com/en-ph

Who we are:

We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at https://jobs.siemens.com/careers

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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