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Company Description
AmplifAI is the creator of the AI-Driven People Enablement Platform designed for employee-centric workforces. Our platform transforms employee data into actionable insights modeled after an enterprise’s top performers, empowering teams to maximize business outcomes, boost productivity, and enhance engagement. As hybrid work becomes more prevalent, AmplifAI is at the forefront of enabling organizations to improve performance and create enjoyable work experiences regardless of location.
Role Description
This is a full-time hybrid role as a Client Success Leader at AmplifAI in Manila, with the flexibility for remote work. The Client Success Leader will be responsible for ensuring customer satisfaction, managing customer experience, and delivering exceptional customer service on a day-to-day basis.
Qualifications
- Interpersonal Skills, Communication, and Customer Satisfaction skills
- Customer Service and Customer Experience skills
- Excellent problem-solving abilities
- Strong organizational and time management skills
- Ability to work independently and collaboratively
- Experience in client relationship management
- Previous experience in a similar role is a plus
- Bachelor's degree in Business Administration or related experience.
