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- Reports directly to Senior Client Experience Manager who handles various accounts
- Responsible in tracking all action items of the Client Experience Team and check it's completion on a day to day basis
- Responsible in providing feedback to the Senior Client Experience Manager on the completion of each tasks of the CE AMs.
- Responsible in creating reports for the day to day Operations including Attendance, Action Items, Minutes of the Meeting Agreements, Open Items of other departments
- Responsible in handling administrative tasks of all Operations Leads supported
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