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Service Admin (SimPRO)

Salary undisclosed

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This is a remote position.

Position Overview: The Service Administrator will play a crucial role in ensuring the smooth operation of our office by handling invoicing, scheduling, and general administrative tasks. The ideal candidate will be proficient in SimPRO software and have experience in a similar administrative role within the trades or service industry.

Key Responsibilities:

  • Invoicing & Billing: Use SimPRO software to generate and manage invoices for clients, ensuring accuracy and timely delivery.
  • Scheduling: Coordinate and schedule appointments for customers and technicians, optimizing resources and managing schedules effectively.
  • Customer Service: Handle customer inquiries and provide support, ensuring a high level of customer satisfaction.
  • Administrative Support: Perform general administrative duties, including data entry, filing, and maintaining office supplies.
  • Communication: Liaise with technicians, clients, and other stakeholders to ensure smooth operations and resolve any issues that may arise.
  • Reporting: Prepare and generate reports as needed to assist with operational analysis and decision-making.

Requirements

  • Proven experience as an administrative assistant or in a similar role within the trades or service industry.
  • Proficiency in SimPRO software is essential.
  • Strong organizational skills with the ability to multitask and prioritize effectively.
  • Excellent communication skills, both written and verbal.
  • Attention to detail and accuracy in all tasks.
  • Ability to work independently and as part of a team.

Preferred Skills:

  • Previous experience in a trades or service-based company.
  • Familiarity with Australian trade and service industry practices.

Benefits

Here at Access Offshoring, we believe in more than finding our clients the right candidate. We believe in the human perspective. We believe in our candidates and their dreams. We believe in finding the right role for you. We are committed to working for you as much as we work for our clients.

Access Offshoring is dedicated to saving business owners 2,000,000 hours by 2031 and we need your help. Transforming the way businesses operate, we connect great businesses with amazing offshore talent.

We recognise that we often get more done in our own designed workspace, so Access Offshoring offers a complete work from home model. Yep – that’s right, 100% work from home. But wait there’s more.

Here are just some of our benefits:

Australian clients and Australian hours (giving you great experience and an early finish!)

  • Work from Home Allowance
  • HMO for you AND a dependent from Day 1
  • 20 Days Annual Leave and 5 Days Sick Leave
  • Government Statutory Benefits
  • 13th Month Pay
  • Computer Equipment
  • Opportunities for growth
  • And of course, a competitive salary
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