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What does a TaskUs Director Operations, Global Accounts really do? Think of yourself as someone who can develop strategies for international operations, implementing best practices to drive optimal company performance. A leader who is responsible for implementing strategies to promote growth of the business across multiple regions of the world. The director will oversee teams from diverse backgrounds and must be adaptable to a variety of cultural norms.
As a Director Operations, Global Accounts, you will:
- Improve and deliver consistent KPI Performance across the enterprise
- Working with the different site directors to meet and exceed revenue and margin goals by monitoring productivity, driving efficiencies and delivering top notch KPI performance across the enterprise
- Supporting day to day client requirements by providing responses to operations requirements, KPI trends and actions
- Partner with the digital solutions team to drive innovation and value by capturing operations recommendations and looking into opportunities to improve overall performance
Do you have what it takes to become a Director Operations, Global Accounts?
Requirements:
- Bachelor's degree in business or related field
- 10 Years Experience BPO Operations in a Director Capacity
- 2 Years Experience working with multicultural, and global teams
- Experience working with fast paced, non structured customers is a plus
- Experience working with large scale global teams is a plus
- Experience managing a global P&L is a plus
About TaskUs
TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of March 31, 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines and India.
In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business.
TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know.
“Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.”
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