Business Analyst

Pillar: Enterprise Transformation Services

Reporting to: Senior Project Manager

Job Description: Business and Process Analyst

Key Responsibilities:

· Perform the duties and responsibilities of a business analyst including but not limited to, (a) process and/or data analysis, (b) perform requirements gathering, (c) conduct interviews with clients, (d) creation of presentation materials (e) and others.

· Take an active role in projects, including but not limited to assignment to client site, as needed. This also includes, among others, reporting to the project manager and/or practice lead.

· Perform training on applications and solutions offered by the Business Unit.

· Perform research on best practices, industry standards and methodologies that will be utilized during the project.

· Conduct investigations to explain and propose resolutions to process or data concerns resulting from generated output.

· Actively collaborate to ensure project proposed solution is delivered on-time, on-budget and within specifications. As such, work with colleagues, clients, principals and other relevant personnel in project implementation and other related tasks.

· Create project documents such as, but not limited to Requirements Documents, Interface Documents, Functional Design Documents, Test Plans, Training Plans, etc.

· Prepare materials and conduct process or system walkthrough with business users.

· Coordinate with principals’ technical support, as applicable.

· Provide consulting services to customers.

· Support testing activities with customers such as User Acceptance Tests, System Integration Tests, among others.

· Ensure good relations with people and stakeholders involved in the project.

· Actively participate in initiatives or collaborate in developing and enhancing the business analysis and project management practice.

· Support other tasks and assignments that may be given or assigned. Work may also include other tasks within a Business Intelligence / Data Mgt / Data Warehouse / Big Data projects.

· Help manage deliverables and documents, etc. in the project.

Qualifications:

· Minimum 1 year relevant work experience as a process or business analyst

· Analytical thinking

· Inclined towards creation of documents

· Good communication skills

· Ability to quickly adapt to changes

· Experience as a service provider is an advantage