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Technical Support Specialist

Salary undisclosed

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Technical Support Specialist

Summary:

  • As a Technical Support Specialist, you'll deliver top-tier support for our AI products by analyzing and resolving support tickets, documenting solutions, and enhancing internal resources. You’ll collaborate closely with OpenAI staff, drive improvements in our support documentation, and share knowledge with your team. Ideal candidates are self-motivated and proactive, with relevant experience valued over formal education.

Qualifications

  • Information Technology graduates - computer science, programming, website design etc. (preferred)
  • BPO experience and previous job experience as a technical support is a PLUS
  • Combination of experience and education is preferred
  • At least B2 Language Proficiency Level.

Join TaskUs, Business Intelligence's 2022 “Best Place to Work," and experience a workplace that truly commits to being #PeopleFirst! These Ridiculously Good perks and benefits* are available for you!

  • Food Forward: Free food on-site!
  • Enhanced health benefits (HMO) extended to up to 2 dependents
  • Guaranteed paid time-off including birthday leave
  • Life and Accident Insurance
  • Retirement Savings Program with company matching
  • Free Wellness & Resiliency programs extended to household members
  • Scholarship Program
  • Referral Incentives
  • Auto-approved leaves

About Us

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech, and HealthTech. As of March 31, 2022, TaskUs had approximately 45,800 employees across twenty-three locations in 12 countries, including the United States, the Philippines, and India.

For more information, visit www.taskus.com

Sounds like something you'll excel doing?

Visit our Onsite Recruitment Hub at 575 McArthur Highway, Sevilla, San Fernando City, La Union, 2500, Philippines, our landmark is beside DBP Bank Bldg., in front of LUECO

Mondays to Fridays 9:00AM-4:00PM

Just don't forget to bring your valid ID.

We hope to have you with Us!