IT Business Analyst

We're looking for candidates who can work at Sta. Rosa, Laguna in a morning shift schedule and hybrid work set-up (4x a week onsite and need to report for 12 Saturdays in a year - schedule of Saturdays will be shared during onboarding).

Job Title: IT Business Analyst (Mid-Level)

Experience Required:

• Minimum 3 years of relevant experience in Business Analysis or related roles.

Key Skills:

• Requirements Gathering & Documentation: Skilled in analyzing and gathering business requirements from stakeholders.
• Translation of Needs: Ability to translate business needs into detailed and concise requirements documents for developers or project teams.
• Software Development Knowledge: Basic understanding of software development processes, systems, and technologies.
• Testing & User Support: Experience in supporting both testing phases and end-user training.

Key Responsibilities:

Requirements Gathering:

• Collaborate with business users and stakeholders to gather, analyze, and document business needs.
• Work closely with cross-functional teams to understand and translate business requirements into functional specifications.

Business Analysis:

• Analyze business processes, workflows, and current systems to identify areas for improvement or optimization.
• Use analytical tools to map out processes, identify gaps, and recommend changes or enhancements.

Documentation:

• Create and maintain clear and concise user stories or user requirements (UR) that align with business objectives.
• Develop detailed requirements documentation and ensure all stakeholders have a common understanding.

Test Case Development:

• Define test cases, scenarios, and plans based on gathered business requirements.
• Coordinate with quality assurance teams to ensure that the system adheres to business requirements during testing.

Testing Support:

• Lead and conduct System Integration Testing (SIT) and User Acceptance Testing (UAT) in collaboration with stakeholders and developers.
• Troubleshoot issues during testing and ensure timely resolutions are implemented.

User Manuals & Training:

• Create and maintain user manuals, quick reference guides, and other support materials.
• Provide user training and post-deployment support to ensure smooth transitions for end-users.

Preferred Qualifications:

• Strong communication skills for liaising between technical and non-technical stakeholders.
• Familiarity with software development methodologies such as Agile or Waterfall.
• Experience with tools such as JIRA, Confluence, or similar project management and documentation software.
• Ability to work under minimal supervision in a fast-paced, team-oriented environment.

This role would suit someone with a proactive mindset, excellent problem-solving skills, and the ability to adapt to changing business requirements.