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APAC IT Business Analyst

Salary undisclosed

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Summary

The APAC IT Business Analyst will be a member of the APAC IT Business Consultancy team, a team of IT Business Analysts and Subject Matter Experts in carrying out strategic IT business consulting. The role and team is the bridge of business and platform towards sustainable digital transformation in support of Inchcape’s Accelerate+ strategy.

Essential Duties

  • To engage business users to understand issues & propose IT solution in the Back Office towers which includes ERP, DMS and Bespoke Applications.
  • To document business application requirements & to-be process mapping.
  • To be a project resource for regional implementations and take part in discovery, solutioning, business adoption of IT solution, and organizational change management.
  • To provide BAU solution continuous improvement through handling continuous improvement change requests
  • Collaborate with business and platform teams on end-to-end solution delivery of continuous improvement
  • To provide inputs to solution roadmapping and overall IT landscape architecture
  • To provide testing guidance, continuous learning support and business process optimization support to business as part of continuous improvement
  • Provide inputs on business process/consumption of IT solution and help in business adoption

Qualifications

  • Education
    • Degree in IT or Business Operations
  • Experience
    • 6-10 years of IT experience in applications, projects, business analysis and functional/technical support
  • Licensure and Certification
    • Not required
Knowledge, Skills, And Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

  • Knowledge
    • Applications functional knowledge, IT systems and processes, automotive industry knowledge is not required but a nice to have, requirements gathering and documentation, organizational change management, familiarity with different applications in sales, retail, distribution, automotive (ERP, DMS, CRM, Financial applications, digital products)
  • Skills
    • IT business consulting, problem solving, communications, vendor management, stakeholder management, presentation skills, functional and/or technical analysis
  • Abilities
    • Collaboration and team work, business agility (can easily adapt to changes in demand and business needs), attention to detail. Influence and negotiation