Enterprise Resources Planning Specialist (Workday - Finance)

The primary focus of this position is managing and optimizing the implementation, maintenance,

and use of the Enterprise Resource Planning (ERP) software application and integration

systems of the organization. This position will act as a technical point of contact for the

integration, optimization, and enablement of (but not limited to) Finance and Human Resources

ERP software. The Enterprise Resource Planning Specialist III is a subject matter expert in the

ERP modules ensuring data integrity, configuring and testing software changes, report writing,

and analyzing for process improvement opportunities.

Functional Responsibilities:

1. Acts as a main point of contact on one or more ERP software configurations for

business as usual or project related activities, that enhance the existing ERP

products, but not limited to: Cross application features such as ERP security, business

process, mobile, reporting & analytics, organizations etc. Core Human Capital

Management such as time tracking, absence, compensation, talent & performance,

benefits, recruitment, etc. Integrations such as massive data uploads, ERP web

services, API integrations, Data Transformation (XML, XSLT), Integrations Architecture.

2. Supports any testing efforts on new system configuration. Writes, performs, and provides

support on testing configuration changes for the ERP modules they support. Supports

the stakeholders and the quality team during the end user testing to fix and/or

recommend a work around for any failed test results. Performs data validation and data

load on day to day activities or project needs.

3. Provide support on, researching and resolving ERP module’s issues, unexpected

results or process flaws; perform scheduled activities; recommend solutions or

alternate methods to meet the requirements of the business.

4. Lead or contribute to ERP-related projects, ensuring they are completed on time

and delivered with quality. Collaborate with stakeholders to define project scope,

goals, and deliverables.

5. Lead or assist in the review, testing and implementation of enterprise-level software /

system upgrades, releases or patches. Collaborate with functional and technical staff to

coordinate application of upgrade or fix. Document process and results.

6. Serve as a liaison between the HR/Finance and Information Technology (IT)

Departments to provide systems support and analysis and to leverage technology

solutions to meet the needs of the department and users of HR/Finance information

systems.

7. Develop knowledge articles/guidelines/documentation about internal processes or how

to issue/resolutions.

8. Assist in the development of standard reports for ongoing customer needs. Ensure data

integrity in systems by running queries and analyzing data. Provide support for all

HR/Finance related technical systems and integrations.

9. Assists in identifying new HR/Finance needs and the software products to fulfill

these needs.

10. Assist with daily staffing processes ensuring SLA and CSAT are within the required

goals. Proper management of the ticket escalation.

11. Collaborate with cross-functional teams to ensure successful integration with existing

systems.

Desired Skills :

1. B2+ English level written and verbal.

2. Bachelor's degree in Information Technology, Computer Science, Business, or a related

field.

3. Proactive and forward thinking attitude and creative problem solving ability.

4. Strong analytical and problem solving skills.

5. Must be detail oriented and have strong organizational skills with the ability to prioritize

and follow-up on multiple concurrent tasks.

6. Experience in Workday implementation, configuration, or support. Business Process

configuration, EIBs, Security, reports and more.

7. Proficiency in ERP systems customization and configuration.

8. Excellent oral, written and listening skills.

9. Must work well with others and Self manage.

10. Ability to analyze complex business processes and provide solutions.

11. Ability to collaborate effectively with cross-functional teams.

12. Advanced Excel - Required.

13. Business Intelligence knowledge and experience (desirable).