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E-commerce Assistant (Customer Support, Marketing & Outreach) (Remote | Full-time)

Salary undisclosed

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Key Responsibilities:

  • Customer Support: Manage and respond to customer emails and inquiries efficiently.
  • TikTok Shops: Do administrative and outreach tasks for our TikTok Shop Affiliate program.
  • Affiliate & B2B Outreach/Sales: Identify and contact potential affiliates and B2B partners to build relationships via Email and cold-calling.
  • SEO: Keyword research, SEO strategies to rank for desired keywords (including use of tools like SEMRush), write and edit engaging blog posts that align with our brand’s voice.

Qualifications:

  • Must be able to work during EST hours
  • Strong written communication skills.
  • Experience in customer support or e-commerce.
  • Proven ability to create compelling content.
  • Familiarity with affiliate marketing and B2B outreach is a plus.
  • Organized and detail-oriented.