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- To post/apply payments in SAP as per customer/collector’s request and reduce On Account and Suspense account inflows
- To validate customer payment against outstanding invoice and proceed in updating the trigger for final cargo release(AFR)
- To secure compliance in executing the standard process (and sub-processes) with no negative findings on Financial Audit and Control
- To handle investigation and clearing of On Account and Suspense Account items
- To meet all the agreed KPIs and complete the tasks in accordance with the specified SLA
- To update the productivity logs on a daily basis to record all the volumes processed on a given period
- Effective and timely communication with local and GSC counterparts wherever necessary and critical
- To initiate, suggest and demonstrate process improvements
- To keep updated on all developments in the relevant area of operation
- To highlight and escalate process variances to the Team Leader with reasons for deviation
- Timely discussion and escalation on all issues with Team Leader/Team Manager/Process Manager
- To participate in the meetings and share knowledge gained with peers within the function
- To carry out required goals, ad hoc tasks, back-up assistance and/or projects assigned by the Team Leader/Team Manager/Process Manager, on a timely and accurate manner independently
- Practice APMM Group culture, values and reputation and ensure compliance with the APMM Code of Conduct and Policies
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