Epicareer Might not Working Properly
Learn More

Remote Customer Experience Specialist – Troubleshooting Expert

Salary undisclosed

Apply on


Original
Simplified

Your Role:

  • Expert Troubleshooting: Resolve complex technical issues across software and hardware. Customer Support: Assist customers via phone, email, and chat with a focus on clarity and efficiency.
  • Issue Analysis: Identify and address root causes of recurring problems.
  • Documentation: Keep accurate records of customer interactions and solutions.

What We’re Looking For:

  • Technical Skills: Proficient in troubleshooting technical issues with a strong problem-solving ability.
  • Communication: Clear and effective in both written and verbal communication. Customer-Centric: Dedicated to providing excellent customer service.
  • Self-Starter: Ability to work independently in a remote setting.

Qualifications:

  • Previous experience in customer service or technical support.
  • Strong problem-solving and technical troubleshooting skills.
  • Reliable internet connection and a dedicated workspace.

Why Join Us?

  • Flexible Remote Work: Enjoy working from anywhere.
  • Career Growth: Opportunities for professional development.
  • Supportive Team: Be part of a collaborative and innovative environment.
  • Competitive compensation package with Flexible-benefit and Outpatient reimbursement allowance.
  • Ready to use your troubleshooting skills to help our customers? Apply today! FlexiRoam is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.