Project Manager (Banking Experience)
Salary undisclosed
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Qualifications
- Bachelor's Degree in IT, Computer Science or any related field
- 10 years of relevant IT experience
- Preferably with experience in service transition from one service provider to another (*note: this is different from project transition to support team)
- Experience in leading a complex team and stakeholder management
- With experience in handling project financials, timeline, and scope management
- With background in development and testing projects
- Problem-solving aptitude and excellent analytical skill
- Excellent communication skills and business writing skills
- Preferably with IT certification, ITIL certified or the likes
Job Responsibilities:
- Service provider SPOC for the engagement, owning the transition process and service delivery post transition
- Oversee all transition activities, providing single point of escalation for issues, risks and people sourcing decisions.
- Assist the Regional Account Executive on all aspects of Account Management and related activities During the Account Initialization phase.
- Drive establishment of Account and Program Governance, including initiating the setup of the program management, reporting, and account governance processes.
- Support and participate in post contract verification activities led by the Due diligence organization.
- Prepare documents for transition and lead regional transition reviews.
- Participate in operational verification to validate all the different elements of the contract and assumptions for contract change control or risk mitigation to finalize transition plans.
- Participate in service assessment to evaluate the actual baseline of service and SLAs for takeover.
- MonCo-Development transition costs and drive clarity/mitigation where there are issues.
- Manages the overall Transition & Transformation program team to agreed project plan (scope, time, cost, quality)
- Manages program issues, decisions and risks, including escalation to sponsors
- Reports program progress, status, forecast
- Manages scope changes to the program
- Primary point of contact for the program
- Provides access to the program sponsors
- Manages program staffing
- Manages and monCo-Developments program financials
- Provides support on program processes, templates and tools
- Manages the execution of processes and reporting of the Program
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