Operations Technical Support Representative
Salary undisclosed
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Company Description
TELUS Digital (formerly TELUS International) provides innovative solutions to enhance the customer experience for global brands. The company offers services to support clients' digital transformation journeys and embrace next-generation technologies. TELUS Digital partners with brands across various industries, including tech, communications, healthcare, and travel.
Role Description
This is a full-time on-site role as an Operations Technical Support Representative at TELUS Digital in Quezon City. The role involves providing customer support, technical support, troubleshooting, and ensuring customer satisfaction on a day-to-day basis.
Qualifications
- Customer Support and Customer Satisfaction skills
- Technical Support and Troubleshooting abilities
- Analytical Skills
- Strong problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Experience in a similar role is a plus
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