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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Work Force Management (Order Taking)

Salary undisclosed

Apply on

Linkedn
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Simplified

Role: Work Force Management – Order Taking

Company Overview: Call Center / IT-Enabled Service/ BPO

Role Overview:

The WFM Deputy Manager is responsible for overseeing RTA, Planning, reporting and Management Information Systems (MIS) to support data-driven decision-making. This role involves analyzing workforce data, developing staffing strategies, and implementing effective workforce management practices to enhance productivity and efficiency.

Key Responsibilities:

  1. Analyze historical data and forecast call volumes to determine staffing requirements.
  2. Create and maintain staffing schedules based on forecasts, trends, and operational needs.
  3. Monitor real-time service levels and make adjustments to schedules as necessary.
  4. Collaborate with management and team leaders to address staffing issues and improve performance.
  5. Generate and analyze reports on workforce performance and productivity.
  6. Assist in the development of workforce management strategies to improve efficiency.
  7. Support training and development initiatives to enhance team performance.

Qualifications:

  • Preferably a Bachelor's degree in Business Administration, Operations Management, or a related field.
  • Minimum of 5 years of Workforce Management experience in BPO.
  • Advanced skills in Microsoft Office, Business Suite, and Google Spreadsheets.
  • At least 3 years of experience managing groups of Workforce Analysts and/or Leaders, providing end-to-end services to multiple campaigns or combined agent teams.
  • Proven experience and knowledge in using workforce-related tools and applications.
  • Excellent communication and interpersonal skills.

Employment Type: Full-time

Work Setup:

Willing to work in McKinley, Taguig (office-based),

Can Start ASAP

Willing to work on shifting schedule

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