Technical Writer (Project Based - WFH)
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Are you a skilled technical writer who loves turning complex topics into clear, user-friendly content? Do you have a knack for creating engaging documentation and how-to videos that make users feel empowered? If so, we want you on our team for an exciting 3-month project!
We’re looking for a Technical Writer to help us develop essential knowledge base articles, training manuals, release notes, and how-to guides for our cutting-edge products and services. You’ll play a key role in ensuring our users have all the information they need to succeed, working closely with teams across the organization.
What You’ll Do:
- Develop polished, engaging content including knowledge base articles, release notes, training manuals, and how-to videos
- Create automated support communications that simplify customer interactions
- Translate complex product information into user-friendly content that’s easy to understand and follow
- Collaborate with subject matter experts to research, outline, write, and edit content that serves various audiences
- Work with development and support leads to revise, edit, and centralize documentation repositories
- Produce how-to and product functionality videos to showcase new software and hardware features
- Ensure a consistent tone and voice across all documentation, working closely with the marketing communications team
What We’re Looking For:
- 3-5 years’ experience as an effective technical writer
- A strong ability to quickly grasp and simplify complex topics
- Proven experience developing documentation for multiple audiences
- Superior written and verbal communication skills, with exceptional attention to detail
- Video editing skills for producing high-quality how-to videos
- Experience collaborating with engineering teams to improve UI/UX and create visuals and diagrams for technical support content
If you’re ready to take on a challenge and make an impact, apply now and bring your expertise to a team that values creativity, collaboration, and delivering top-notch user content. Let’s set our users up for success together!