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Service Supervisor

Salary undisclosed

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Job Summary

A Technical Support Supervisor is generally assigned for the upkeep of the company's assets deployed in different areas across the country via on-site and remote implementations. This person must be analytical and sufficiently trained in every aspect of the job. He/she is expected to deliver concise reports and outputs.

Roles And Responsibilities

  • Remote and on-site asset technical support, updating and documentation.
  • Hardware and software installation and configurations
  • Periodical on-site asset maintenance
  • Assists in research and development of IT hardware requirements.
  • Monthly and concurrent processing of COP, COC, COI (Certificates of Performance, Completion, and Implementation)

Requirements

  • At least a graduate of any Computer, IT and any related courses
  • With experience in remote and on-site technical support, hardware and software installation and configurations
  • Must have at least 3 years of experience on scope of work
  • Worked as an IT/Computer technician from a reputable company.
  • Must have no derogatory records.
  • With 7 years minimum of experience
  • Willing to work onsite in Ortigas office
  • Willing to do field work if needed