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Jobs or company...

E-Commerce VA (Product and Order Management Specialist)

Salary undisclosed

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We seek a detail-oriented and organized eCommerce Product and Order Management Specialist to oversee product management tasks and streamline order processing across platforms like eBay, Etsy, and Walmart. The ideal candidate will ensure the accuracy of product listings and manage orders efficiently to avoid errors that could lead to costly issues.

Responsibilities:

A. Product Management:

- Regularly communicate with the eBay contact to receive lists of stagnated products.

- Update and manage spreadsheets for product removal and re-listing on eBay.

- Edit and optimize product listings to ensure they align with accurate information from the company website.

- Maintain consistency and accuracy in all product data, ensuring correct details across all sales platforms.

- Order Processing and Integration:

- Download orders from eBay, Etsy, and Walmart, and integrate them into the production system.

- Manage and upload spreadsheets for order fulfillment, ensuring no errors that could lead to sending incorrect products or missing orders.

- Collaborate with the production team to ensure smooth order fulfillment and shipping processes.

B. Data Management and Analysis:

- Oversee the integration of orders using cronjobs to amalgamate data from eBay, Etsy, Walmart, and direct orders.

- Analyze sales data to identify trends, issues, and areas of improvement.

- Provide reports on order splits and platform performance to help optimize sales strategies.

Qualifications

- Strong organizational and data management skills.

- Experience in eCommerce platforms like eBay, Etsy, and Walmart.

- Proficiency in using spreadsheets and data entry.

- Excellent attention to detail to prevent product listings and order processing errors.

- Good communication skills to collaborate with internal and external stakeholders.

- Analytical mindset to identify trends and optimize processes.

- Previous experience in eCommerce product and order management.

- Familiarity with order processing systems and data integration.

- BPO w/ related experience to E-Commerce or Order Management are welcome to apply.

Other Requirements:

  • At least 6 months of VA or BPO experience.
  • Strong English communication skills
  • Experience in abovementioned tasks is an advantage.
  • Experience with EBay and Shopify and other mentioned tools is a plus
  • Proficiency in Product /Data Management and Order Processing
  • Can work graveyard or night shifts (following US Timezone crossover PH Time)
  • Must be willing to work in the OFFICE (Matina, Davao City)
  • For Non-Davao residents, willing to relocate? (no relocation assistance)
  • Can start ASAP.
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