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Billing Specialist

Salary undisclosed

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Remote Employee BPO has an outstanding opportunity for you!

Role: Billing Specialist

Compensation: Competitive Basic Salary

Bonus: 5,000 Perfect Attendance

Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable).

Work Schedule: 5-day work week, Monday to Friday, 10pm to 7am Philippine time

Work Setup: WFO (San Fernando, Pampanga)

Job Duties and Responsibilities:

  • Accurately process billing and invoicing in a shared services environment, ensuring timely and accurate client payments.
  • Monitor, identify, and resolve billing discrepancies, ensuring all transactions are compliant with company policies.
  • Drive operational excellence by exceeding KPIs and improving billing processes.
  • Collaborate with internal departments (Accounts Payable, Collections, Accounting, Treasury) to streamline billing operations.
  • Maintain a high level of accuracy and attention to detail in all billing functions.
  • Assist in training and mentoring team members, providing guidance and support to improve performance.
  • Utilize enterprise billing systems (preferably NetSuite and Salesforce) to manage invoicing processes and maintain accurate records.
  • Work independently and manage multiple tasks in a fast-paced environment.
  • Provide regular reporting on billing metrics and identify areas for improvement.
  • Maintain strong communication with internal and external stakeholders to address and resolve billing inquiries or issues.


Qualifications:

  • Bachelors degree in Accounting, Business Administration, Finance, or a related field (preferred).
  • 1-2 years of experience in a billing shared services role (Billing, AP, Collections, Accounting, Treasury, or Procurement).
  • In-depth knowledge of enterprise billing and invoicing systems, with a strong preference for experience using NetSuite and Salesforce.
  • Proven track record of exceeding KPIs and driving operational improvements in a billing environment.
  • Excellent analytical and problem-solving skills with attention to detail.
  • Strong communication and interpersonal skills with the ability to work collaboratively across departments.
  • Ability to manage multiple priorities and work independently in a fast-paced environment.
  • Fluency in written and spoken English is required.


Preferred but Not Required Qualifications:

  • Experience leading and motivating a team in a billing or shared services environment is highly desirable.
  • Previous experience working in a large-scale shared services environment.