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Remote Employee BPO has an outstanding opportunity for you!
Role: Billing Specialist
Compensation: Competitive Basic Salary
Bonus: 5,000 Perfect Attendance
Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable).
Work Schedule: 5-day work week, Monday to Friday, 10pm to 7am Philippine time
Work Setup: WFO (San Fernando, Pampanga)
Job Duties and Responsibilities:
Role: Billing Specialist
Compensation: Competitive Basic Salary
Bonus: 5,000 Perfect Attendance
Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable).
Work Schedule: 5-day work week, Monday to Friday, 10pm to 7am Philippine time
Work Setup: WFO (San Fernando, Pampanga)
Job Duties and Responsibilities:
- Accurately process billing and invoicing in a shared services environment, ensuring timely and accurate client payments.
- Monitor, identify, and resolve billing discrepancies, ensuring all transactions are compliant with company policies.
- Drive operational excellence by exceeding KPIs and improving billing processes.
- Collaborate with internal departments (Accounts Payable, Collections, Accounting, Treasury) to streamline billing operations.
- Maintain a high level of accuracy and attention to detail in all billing functions.
- Assist in training and mentoring team members, providing guidance and support to improve performance.
- Utilize enterprise billing systems (preferably NetSuite and Salesforce) to manage invoicing processes and maintain accurate records.
- Work independently and manage multiple tasks in a fast-paced environment.
- Provide regular reporting on billing metrics and identify areas for improvement.
- Maintain strong communication with internal and external stakeholders to address and resolve billing inquiries or issues.
- Bachelors degree in Accounting, Business Administration, Finance, or a related field (preferred).
- 1-2 years of experience in a billing shared services role (Billing, AP, Collections, Accounting, Treasury, or Procurement).
- In-depth knowledge of enterprise billing and invoicing systems, with a strong preference for experience using NetSuite and Salesforce.
- Proven track record of exceeding KPIs and driving operational improvements in a billing environment.
- Excellent analytical and problem-solving skills with attention to detail.
- Strong communication and interpersonal skills with the ability to work collaboratively across departments.
- Ability to manage multiple priorities and work independently in a fast-paced environment.
- Fluency in written and spoken English is required.
- Experience leading and motivating a team in a billing or shared services environment is highly desirable.
- Previous experience working in a large-scale shared services environment.
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