CSR (Streaming) - Up to 21,000 - Onsite - Ilo-ilo - Shifting
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We are hiring for a Customer Service Representative for an Online Streaming Account for client located in Ilo-ilo
This is an onsite work and follows a Shifting Schedule
Salary pays up to 21k package based on experience
Must have at least one (1) year experience as an Agent in the BPO-setting for customer service or technical support line of business supporting international customers.
Requirements:
This is an onsite work and follows a Shifting Schedule
Salary pays up to 21k package based on experience
Must have at least one (1) year experience as an Agent in the BPO-setting for customer service or technical support line of business supporting international customers.
Requirements:
- Must at least be a High School level graduate (Old Curriculum)- Completed 4 years (New Curriculum)- K-12 Program
- At least one (1) year experience as an Agent in the BPO-setting for customer service or technical support line of business supporting international customers.
- Must have experience in a Voice Channel- Minimum of 6 months
- Average to above average English competency, both verbal and written.
- High preference for experience supporting entertainment and/or media streaming services
- Handle calls for product or service inquiries
- Attend to customer's requests for replacement, refund, etc.
- Handle all customer information with confidentiality and treat each call with utmost courtesy
- Keeping records of interactions with customers, process accounts and file documents of customers.
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