Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Representative w/ SME (WFH)

  • Full Time, onsite
  • HGS Offshore Staffing Solutions (HGS OSS)
  • Metro Manila, Philippines
Salary undisclosed

Apply on

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Position Overview:

We are seeking a motivated and detail-oriented Customer Service Representative/Client Success to join our dynamic team. In this role, you will be the first point of contact for incoming leads and will play a vital role in connecting potential customers with our sales team. Your primary responsibility will be to manage inbound inquiries, qualify leads, and efficiently route them to the appropriate sales representatives.

Key Responsibilities:

Inbound Lead Management: Respond promptly to incoming calls, emails, and online inquiries from potential customers.

Lead Qualification: Assess and qualify leads based on predefined criteria to ensure they are routed to the appropriate sales team member.

Data Entry: Accurately enter and update customer information and lead details in our CRM system.

Collaboration: Work closely with the sales team to ensure seamless communication and handoff of leads.

Customer Support: Provide excellent customer service by addressing inquiries and resolving issues in a timely manner.

Follow-Up: Conduct follow-up communications with leads as necessary to ensure they are engaged and informed about our services.

Reporting: Assist in generating reports on lead activity and conversion rates to identify areas for improvement.

Qualifications:

At least 3 years minimum Customer Service experience or any related fields.

SME background.

Excellent English and English Accent.

Previous experience in customer service, sales support, or a related field is a plus.

Strong communication skills, both verbal and written.

Proficient in using CRM software.

Excellent organizational skills and attention to detail.

Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Positive attitude and a passion for helping customers.

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