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Customer Service Representative (Sales B2B)

Salary undisclosed

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Company Description

Omnibus Co is a trusted partner in Business Process Outsourcing (BPO), specializing in helping businesses reduce costs, optimize operations, and achieve sustainable growth. The company delivers tailored services that enhance efficiency and customer satisfaction, operating at the forefront of the industry.

Role Description

This is a full-time remote role for a Customer Service Representative (Sales B2B) at Omnibus Co. The role involves providing excellent customer support, enhancing customer satisfaction, and ensuring a positive customer experience through effective communication and problem-solving skills.

Qualifications

  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Customer Experience skills
  • Strong communication and interpersonal skills
  • Ability to effectively resolve customer issues and inquiries
  • Experience in B2B sales and customer relationship management
  • Proficiency in CRM software and Microsoft Office tools
  • Attention to detail and organizational skills
  • Previous experience in a similar role is advantageous