Remote Call Center Agent (Lead Processing)
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Company: KPI Creatives
Position: Call Center Agent (Lead Processing)
Work Type: Remote / Hybrid Schedule
Role Summary:
We are seeking a motivated and detail-oriented Call Center Agent to join our team in processing leads and providing top-tier customer support. The role involves handling inbound inquiries, ensuring timely follow-up, and assisting with lead conversion efforts in collaboration with our sales and marketing teams. This position offers flexibility with remote work and a hybrid schedule.
Key Responsibilities:
Processing and managing inbound leads through various channels.
Responding to customer inquiries and providing accurate information about our services.
Ensuring timely follow-up and maintaining excellent communication with potential clients.
Collaborating with the sales and marketing teams to optimize lead conversions.
Requirements:
Strong communication skills in English (both verbal and written).
Prior experience in customer service or call centers is a plus.
Ability to work independently and manage multiple tasks.
A reliable internet connection for remote work.
Positive attitude and problem-solving mindset.
What We Offer:
Remote work with a flexible, hybrid schedule.
Competitive compensation.
Opportunities for growth within a dynamic and creative company.
Supportive team environment and ongoing training.
How to Apply:
If you’re interested in joining our team, please send your CV and a brief cover letter.
We look forward to hearing from you!