Account Services Officer - Bank
Apply on
Salmon – Who We Are and What We Do
Salmon is a fast-growing consumer FinTech group, founded in July 2022 with the vision of creating the best credit-led, technology-centric bank in Southeast Asia. We chose the Philippines to be our first market and are now a licensed bank and consumer-lending grou
p.
Salmon was founded by three Co-founders who built and held senior leadership positions at Tinkoff, a highly successful tech-enabled bank that reached a market capitalization of more than US$20
bn.
Salmon has built a highly qualified and global team of finance and technology professionals and is backed by world-class investors, which include International Finance Corporation (a member of the World Bank Group), Lunate (an investment management vehicle affiliated to the sovereign wealth fund of Abu Dhabi), and other prominent Fintech invest
ors.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing high quality access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover toge
ther.
Primary Responsibi
- lities:
Customer On - boardingEnd-Of-Day (EOD) generation of report of all accounts opened and submits EOD report to the Service Delive
- ry Head.Customer Information Update – validation of customer documents presented to support the update if customer-initiated request or performs update of customer profile as part of the periodic
- review.Conducts Enhanced Due Diligence as ne
- cessary.Maintains Customer’s Account in the system based on customer’s request or bank-initiated act
- ivities.Preparation of Customer Notifications and monitor its delivery
- status.Fire-Proof Cabinet / Vault Custo
- dianshipCustomer Int
- eractionDebit Cards
- HandlingAll files shall be safekept in the designated filing cabinet and shall be within the retention
- period.Ensure completion of tasks assigned within the agreed turnarou
- nd-time.Other processes that may arise related to Account S
- ervices.Timely reports concerns identified and possible issues that might have impact to branch ope
- rations.Acts as reliever when somebody goes on leave based on the relief arrangement within t
- he team.Organizes team files (soft and hard copy) and adheres to the record retention
- policy.Identifies processes/systems for improvement but ensuring controls are i
- n place.Initiates projects for the betterment of the team and the company as
- a whole.Participates on UAT/UVT for new or enhancement of systems that will have impact to t
- he team.Participates in Business Continuity Plan (BCP) Act
- ivities.Prompt identification and escalation of issues noted and propose resolution to the immediate sup
- ervisor.Performs tasks that maybe assigned from time to time other than the basic responsibilities liste
- d above.Assists in combatting money laundering by ensuring processes required are i
- n place.Complies with regulatory requirements like BSP, AMLC, PDIC, BIR and other governing
- bodies.Strict adherence to company’s policies and code of
conduct.
What You Need to Succeed i
- n this Role
University degree on Banking & Finance, or any related Bus - iness CourseWith at least 5 years of relevant experience in a bank
- ing industryStrong knowledge and experience in teller services or branc
- h operationsSufficient knowledge of BSP
- regulationsGood communic
- ation skillsProblem-solving skills in a well-struc
- tured mannerAbility to work with different culture, race, or e
- thnic group.Can work independently with minimal
- supervision.Acceptable risk management skills and ability to mitigate ident
- ified risks.Good interper
- sonal skillsKeen attentio
- n to detailsOrganize, innovative and resul
- ts oriented.Ability to multi-task in a fast-paced
- environmentPositive attitude knows how to find ways to address different ci
- rcumstances.With official Signature Verification, KYC / CDD Training / Semina
rs attended.
We are currently looking for Account Services Officer for B