Retail Specialist - Japanese Native/N1/N2 (CSR)
Salary undisclosed
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TASQ Staffing Solutions is looking for retail specialists that communicate in Japanese.
Key Qualifications
B2C call type talking to customers of major e-Commerce / online retail platform in Japan
Call types: Availability of items, Refunds and returns, Logistics / delivery status
5 days Rotating shift - starts at 6am 12am. 2 days off
Language Requirement
English proficiency not required as training will be in Japanese
Profile 1: For Native Speakers knowledge of Kanji script
Profile 2: JLPT N1 or N2 certification and knowledge in Kanji script for Non-Native Japanese Speakers, with 6 months work experience using Japanese language
Profile 3: JLPT N3 or N4 certification and knowledge in Kanji script for Non-Native Japanese speakers, with at least 6 years work experience in using Japanese language
For Retail LOB: Preferably with 6 months to 1 year customer service experience as it will require conversational and typing skills
Interviews will be done over the phone.
Key Qualifications
- Willing to work from home with stable internet connection (at least 50MBPs)
- Willing to relocate to Malaysia early January 2025 (to be confirmed with Service Delivery if required)
- With Sign-on Bonus
- With Relocation Package
B2C call type talking to customers of major e-Commerce / online retail platform in Japan
Call types: Availability of items, Refunds and returns, Logistics / delivery status
5 days Rotating shift - starts at 6am 12am. 2 days off
Language Requirement
English proficiency not required as training will be in Japanese
Profile 1: For Native Speakers knowledge of Kanji script
Profile 2: JLPT N1 or N2 certification and knowledge in Kanji script for Non-Native Japanese Speakers, with 6 months work experience using Japanese language
Profile 3: JLPT N3 or N4 certification and knowledge in Kanji script for Non-Native Japanese speakers, with at least 6 years work experience in using Japanese language
For Retail LOB: Preferably with 6 months to 1 year customer service experience as it will require conversational and typing skills
Interviews will be done over the phone.
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