Epicareer Might not Working Properly
Learn More

Retail Specialist - Japanese Native/N1/N2 (CSR)

Salary undisclosed

Apply on


Original
Simplified
TASQ Staffing Solutions is looking for retail specialists that communicate in Japanese.

Key Qualifications

  • Willing to work from home with stable internet connection (at least 50MBPs)
  • Willing to relocate to Malaysia early January 2025 (to be confirmed with Service Delivery if required)

About The Job Retail Specialist - Japanese Native/N1/N2 (CSR)

  • With Sign-on Bonus
  • With Relocation Package

Profile

B2C call type talking to customers of major e-Commerce / online retail platform in Japan

Call types: Availability of items, Refunds and returns, Logistics / delivery status

5 days Rotating shift - starts at 6am 12am. 2 days off

Language Requirement

English proficiency not required as training will be in Japanese

Profile 1: For Native Speakers knowledge of Kanji script

Profile 2: JLPT N1 or N2 certification and knowledge in Kanji script for Non-Native Japanese Speakers, with 6 months work experience using Japanese language

Profile 3: JLPT N3 or N4 certification and knowledge in Kanji script for Non-Native Japanese speakers, with at least 6 years work experience in using Japanese language

For Retail LOB: Preferably with 6 months to 1 year customer service experience as it will require conversational and typing skills

Interviews will be done over the phone.