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We Elevate… You
Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving
Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success
Jardine Schindler Group (JSG) is a joint venture between Jardine Matheson (est.1832) and Schindler Group(est.1874). JSG is specialized in design, engineer, install, maintain and modernize elevators, escalators and moving walkways in Hong Kong, Malaysia, Singapore, Thailand, Indonesia, Taiwan, Vietnam, the Philippines, Macau, Myanmar, Brunei and Cambodia. On average, 100 million people throughout the Asia Pacific regions will be transported by equipment supplied and maintained by JSG on any given day.
Join us as a
Senior Credit Analyst
Ensuring the day-to-day collection performance for JSEC Existing Installation (EI) Key Accounts customers, including timely submission of invoices to the clients; attend, coordinate and answer clients queries and disputes with EI services team and Portfolio/Contracts Team; conduct customer reconciliation and manage disputes to expedite collection; a subject matter expert for Credit and Collection processes. May act as back-up to Assistant Manager – Billing & Collection (for EI Business)
We Elevate... Your Responsibilities
- Conduct customer calls to remind on past due invoices and collect payments.
- Receive inbound calls to provide payment and account history information to the customers.
- Send collection reminder and statement of account.
- Prepare weekly past due account status.
- Manage assigned motorized collector by scheduling the daily/weekly itinerary for collection follow-up and invoice submission to the customers.
- Prepare deposit slip for the collected customer check payments and forward Official Receipt transmittal for customer payment allocation to Accounting (Treasury) Department.
- Perform customer balance reconciliation either through face to face and by phone.
- Analyze root cause of invoice not paid and completing back-ups if needed.
- Coordinate with EI Services and/or Portfolio/Contract Team for client’s disputes on repairs and maintenance.
- Prepare invoice adjustment requests for credit memo or debit memo to correct invoices and route documents for approval.
- Prepare invoice write-off proposal for accounts determined uncollectible and not for legal.
- Prepare commercial file for customer going legal.
- Manage assigned accounts collection performance to minimize the risk to becoming bad debts
- Provide necessary documents and schedules for internal and external audit.
- Prepare necessary monthly reports for Management Reporting
We Elevate... Your Best Self
- At least 3 years’ experience in credit and collection with Philippine customers
- Knowledgeable in billing process, preferred but not required
- With experience on customer engagement
- English
- Filipino is an advantage
- MS Office applications, notably Excel and Word
- SAP knowledge, an advantage
We Elevate... You
- Development opportunities.
- Great working environment.
Can You Elevate Us?
Contribute to our success and join us in shaping the mobility of tomorrow! We look forward to receiving your complete online application.