Urgent | Collection Specialist | QC
Salary undisclosed
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Work set-up: Onsite
Shift Schedule:
Shift Schedule:
- Fixed work hours
- 9AM-6PM EST
- Shifting schedule
- HS graduate
- Overall min 1 year of voice contact centre experience and minimum of 6 months collections experience
- Need to have good negotiation skills along with proper and assertive communication
- Understanding of collections domain and comfortable in dealing with international customers
- Excellent oral and written communication and listening skills
- Customer centric
- Attention to details
- Computer Savy - MS office & Internet
- Handles contacts with our customers in a polite and friendly way, instilling customer confidence
- Willingness to work in shifts
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