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Urgent | Collection Specialist | QC

Salary undisclosed

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Work set-up: Onsite

Shift Schedule:

  • Fixed work hours
  • 9AM-6PM EST
  • Shifting schedule


Requirements:

  • HS graduate
  • Overall min 1 year of voice contact centre experience and minimum of 6 months collections experience


Qualifications:

  • Need to have good negotiation skills along with proper and assertive communication
  • Understanding of collections domain and comfortable in dealing with international customers
  • Excellent oral and written communication and listening skills
  • Customer centric
  • Attention to details
  • Computer Savy - MS office & Internet
  • Handles contacts with our customers in a polite and friendly way, instilling customer confidence
  • Willingness to work in shifts