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Ecommerce Specialist

Salary undisclosed

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Position : E-commerce Marketing Specialist

Working Hours : M-F 7:30-4:30pm, South Africa timezone

Salary Range : US $1,250-1,400 (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

About the Company:

A company committed to providing the best in household items and furniture, and now, our entire collection is just a click away.

Scope of Work:

  • Monitor sales on platforms
  • Configure promotions
  • Update listings
  • SEO experienced
  • Track and see where improvements can be made
  • Assess listings, improve SEO and listings based on reports done in order to boost the brand and company image
  • Develop and implement effective strategies to generate eCommerce sales, including identifying target audiences, conducting market research, and creating compelling campaigns.
  • Monitor and analyze website performance and customer data using tools such as Google Analytics, identifying opportunities for improvement and optimization.
  • Create and optimize product listings, ensuring accuracy, consistency, and keyword optimization to enhance discoverability and conversion rates.
  • Develop and execute marketing campaigns to drive targeted website traffic and increase conversions.
  • Manage and update website content, design, and features, collaborating with the design and development teams to ensure a seamless user experience.
  • Monitor competitor activity, pricing, and trends to identify opportunities and make informed business decisions.
  • Analyze customer feedback and conduct user testing to identify areas for improvement in website usability, customer journey, and overall user experience.
  • Develop and maintain relationships with vendors and suppliers.
  • Troubleshoot and resolve customer inquiries promptly and professionally.
  • Utilize customer service software to maintain customer accounts and provide personalized assistance and support.
  • Stay up-to-date with industry trends, emerging technologies, and best practices in eCommerce, and recommend innovative strategies and tools to enhance business performance.

Minimum Requirements:

  • Tools: Amazon, Shopify, client's online sales platform
  • Understands e-commerce, sales and marketing
  • 4-7 years of experience in the same role
  • Strong verbal and written English communication skills
  • Ability to think critically and solve complex problems
  • Ability to work effectively on a team and collaborate with colleagues
  • Positive attitude, eagerness to learn, and openness to new ideas
  • Self-motivation, strong work ethic, and ability to work independently
  • Ability to think creatively and outside the box to drive innovation