Information Technology Business System Supervisor
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Job description
The Business System Supervisor will be responsible for overseeing and coordinating business systems projects, ensuring high-quality deliverables through effective project management. This role also involves conducting training sessions to enhance team capabilities and ensure the successful adoption of new systems and processes.
Responsibilities
- Lead and manage end-to-end business systems projects, ensuring they are completed on time, within scope, and on budget
- Develop project plans, including scope, objectives, timelines, resources, and deliverable
- Coordinate and execute system testing, including functional, integration, and user acceptance testing
- Document and communicate process changes and ensure successful adoption within the organization
- Develop and deliver training programs and workshops for team members and end-users on new systems, processes, and tools.
Qualifications
- Bachelor’s degree in Information and Technology/Computer Science or any IT-related field
- At least three (3) years of relevant experience
- At least one (1) year experience in a supervisory role
- Skills Required: Project Management, System QA, Documentation, Process Mapping, Jira, Figma
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