Officer, Training & Development
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REQ9493 Officer, Training & Development (Open)
Position Summary
The Officer, Training & Development, develops, conducts, updates and reviews training & development materials or curriculum. He / She provides subject matter expertise to reinforce the work of the Training & Development. He / She measures the effectiveness of every training intervention utilized by the company and recommend alternative measures, when necessary.
Primary Responsibilities
I. Experience
Position Summary
The Officer, Training & Development, develops, conducts, updates and reviews training & development materials or curriculum. He / She provides subject matter expertise to reinforce the work of the Training & Development. He / She measures the effectiveness of every training intervention utilized by the company and recommend alternative measures, when necessary.
Primary Responsibilities
- Conducts training needs analysis.
- Designs and updates online courses and course curriculum including its creative aspects.
- Maintains the training systems and applications.
- Assist in developing program offerings, and updates related training programs to meet agreed training needs.
- Delivers training programs as assigned.
- Ensures training is delivered in accordance with Training & Development training strategy.
- Evaluates the effectiveness of specific training and development programs in hotel operations -related against learning objectives and to report on that evaluation.
- Promotes the consistency and quality of training programs.
- Develops and maintains all training documentations in the hotel operations.
- Supervises staff under his/her responsibility.
- Participates in cross-organizational projects as directed by the Senior Manager, Training and Development.
I. Experience
- At least 3 years of experience in training, specifically in the learning and development department.
- Has a good knowledge of the Philippine hospitality industry environment and labor market.
- Able to design curriculum and course materials as well as implement organizational development initiatives.
- Well-developed presentation skills.
- Tertiary education in Curriculum Design
- Degree in Human Resources/Hospitality/Gaming Management, preferred
- Ability to influence others
- Identify the core competencies of the workforce and deploy competency mapping particularly in the hotel operations
- Understanding of key techniques – TNA, evaluation, transfer of learning (putting learning in to practice in the workplace)
- Innovative, able to develop new concepts and to deliver creative solutions
- Having financial acumen, discerning value and an ability to tackle ROTI (Return of Training Investment) issues
- Effective communication skills; fluent in both written and spoken English and Filipino
- Good computer skills and knowledge of MS Office, especially PowerPoint
- Proactive, has drive and commitment
- Effective at managing business partner and stakeholder relationships
- Willing to challenge and push boundaries
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