Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Technical Team Leader

Salary undisclosed

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  • The TEAM LEADER is responsible for managing a team of ambassadors whose focus is to provide great technical customer experience.
  • Responsibilities include but are not limited to: Improve ambassadors performance by providing coaching, real-time feedback and facilitating developmental activities. He or she will also be accountable for customer and client escalations, agent productivity and is expected to be the main subject matter expert to his team.
  • Primary Responsibilities:
  • Transfers client-specific knowledge to ambassadors to ensure high quality service, increase in upsell, and retention rate
  • Works closely with managers, client SMEs and ambassadors to assess opportunities, generate action plans, and meet targets set by the clients
  • Provides daily, weekly and monthly team performance reports
  • Monitors calls and identifies improvement opportunities as topics for continuous and consistent training and coaching sessions
  • Participates in the development, implementation, and update of training content
  • Ability to logically assess difficult situations in a timely manner and provide solutions while prioritizing employee, client and customer satisfaction
  • Creates departmental correspondence and reports and responds to customers through verbal and written communications
  • Coordinates work and vacation schedules of team members

Qualifications:

  • At least 2-3 years in BPO handling Technical agents
  • Strong background in Customer Services, Technical Sales
  • Knowledge in using Zendesk, Live Person and other Helpdesk related applications.
  • Amenable to work in Cebu
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