Customer Service Supervisor
Salary undisclosed
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Company Description
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Role Description
This is a full-time on-site role for a Customer Service Supervisor at Grand Café 1919 in Quezon City. The Customer Service Supervisor will be responsible for overseeing customer service operations, ensuring customer satisfaction, managing customer support activities, and implementing strategies to enhance the overall customer service experience.
Qualifications
- Supervisory Skills and Customer Service Management
- Customer Satisfaction and Customer Support
- Strong Customer Service skills
- Excellent communication and interpersonal abilities
- Ability to lead and motivate a team
- Problem-solving and conflict resolution skills
- Experience in the food and beverage industry is a plus
- Bachelor's degree in Hospitality Management or related field
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