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Quality Analyst | Quezon City | Onsite | Shifting Sched

Salary undisclosed

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Work Setup:

  • Onsite
  • Fixed Hours: 9 AM - 6 PM EST
  • Shifting Schedule


Requirements:

  • At least 2 years of college/college graduate
  • 2 to 4 years of banking contact center experience
  • Minimum 2 years of experience as a QA in a contact center


Qualifications:

  • Basic understanding of quality methodologies (e.g., Six Sigma, Lean, Kaizen)
  • Excellent communication, feedback, and coaching skills
  • Proficient in MS Office applications (e.g., PowerPoint, Excel)
  • Willingness to work in shifts
  • Strong oral and written communication and listening skills
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