Senior Lead Business Execution Consultant - Business Management
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Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune's 2017 rankings of America's largest corporations. Wells Fargo's vision is to satisfy our customers' financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories .
Wells Fargo India and Philippines (I&P) is an integral part of the Well Fargo Enterprise and provide Operations and Technology support to the WF Enterprise Business. WFIP operates out of 4 sites across 2 countries and currently has 45,000 employees supporting all lines of business covering business operation, technology development and support.
Department Overview
Shared Services Operations within I&P sits under the COO vertical supporting various lines of businesses like Commercial Banking, CIB, WIM & Consumer Banking across number of key operational activities covering the entire client life cycle. Shared Services operations team comprises of Payment Operations, Sanctions Screening, Financial Crime Operations, Regulatory Operations including Global Privacy utility, Tax Operations, Business & Real Estate Valuations (BRES) and Information Management Utility (IMU). The team provides various operations services under these larger functions to various Lines of Businesses.
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
About This Role
Wells Fargo is seeking a Senior Lead Business Execution Consultant to join our Shared Services Operations Chief of Staff I&P.
This leader will have three primary responsibilities: define and/or drive Shared Services Operations business management routines/business support in partnership with Shared Services groups (Utilities, Payments Operations, Business and Real Estate Valuation Services, Operations Transformation, Enterprise Business Process Management and Shared Services Operations India and Philippines) , lead executive reporting ensuring accurate, consistent and compelling communications are produced for executive and regulatory audiences; and support as needed Shared Services Operations business strategy and initiatives execution led by Chief of Staff or Business Manager.
All three responsibilities will require partnering with executive management across Shared Services Operations and the Chief Operating Office organizations.
In This Role You Will
15+ years of Management Consulting, Strategy Consulting, Business Operations experience, Project Management or equivalent
Desired Qualifications
15 Nov 2024
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants With Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment And Hiring Requirements
R-411580
Wells Fargo India and Philippines (I&P) is an integral part of the Well Fargo Enterprise and provide Operations and Technology support to the WF Enterprise Business. WFIP operates out of 4 sites across 2 countries and currently has 45,000 employees supporting all lines of business covering business operation, technology development and support.
Department Overview
Shared Services Operations within I&P sits under the COO vertical supporting various lines of businesses like Commercial Banking, CIB, WIM & Consumer Banking across number of key operational activities covering the entire client life cycle. Shared Services operations team comprises of Payment Operations, Sanctions Screening, Financial Crime Operations, Regulatory Operations including Global Privacy utility, Tax Operations, Business & Real Estate Valuations (BRES) and Information Management Utility (IMU). The team provides various operations services under these larger functions to various Lines of Businesses.
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
About This Role
Wells Fargo is seeking a Senior Lead Business Execution Consultant to join our Shared Services Operations Chief of Staff I&P.
This leader will have three primary responsibilities: define and/or drive Shared Services Operations business management routines/business support in partnership with Shared Services groups (Utilities, Payments Operations, Business and Real Estate Valuation Services, Operations Transformation, Enterprise Business Process Management and Shared Services Operations India and Philippines) , lead executive reporting ensuring accurate, consistent and compelling communications are produced for executive and regulatory audiences; and support as needed Shared Services Operations business strategy and initiatives execution led by Chief of Staff or Business Manager.
All three responsibilities will require partnering with executive management across Shared Services Operations and the Chief Operating Office organizations.
In This Role You Will
- Drive the design, development and execution of business management routines for Shared Services Operations in partnership with business manager and chief of staff. Partner with group business management teams and I&P to execute routines efficiently, timely and with quality outcomes.
- Primary responsibility for Shared Services Operations monthly business unit review and Operations Leadership Council (weekly meeting), which requires coordinating across all areas of Shared Services Operations.
- Support the design, development, and execution of accurate, consistent, and compelling executive reporting for the entire Shared Services Operations organization that is produced for executive leadership, risk committees, the Operating Committee, the Board of Directors, regulators, etc.
- Develop executive level presentations, executive summaries, and steering committee decks for both the Shared Services Operations leader and leadership team. Effectively deliver key messages to business and operations senior leadership.
- Support with ongoing business routines including strategic planning, leadership off-sites, quarterly All-Hands calls, and other items as assigned by the business manager and Chief of Staff.
- Support the development of the Shared Services Operations strategy, track progress, and develop a communication plan to support the narrative.
- Lead both planned and ad hoc strategic analyses as assigned by the Business Manager and Chief of Staff.
- Lead ad-hoc key initiatives for the Shared Services Operations Chief of Staff from ideation to implementation.
- Lead through influence, often without direct authority, persuading through use of data and facts.
- Adjust and adapt to the rolling, day-to-day changes that transpire in the running of Programs/initiatives/business routines.
15+ years of Management Consulting, Strategy Consulting, Business Operations experience, Project Management or equivalent
Desired Qualifications
- Ability to present and discuss information in a manner that persuades, educates, and enhances understanding at all levels.
- Significant experience working closely with senior and executive leadership.
- Strong collaborator and empathetic listener who works with diverse groups to solicit multiple perspectives.
- Possesses executive presence, high energy, ability to manage complexity and a broad scope of daily work activities and stakeholders.
- Leads by example with transparency, relationship management, and influencing skills.
- Superior business consulting and relationship management skills.
- Ability to strategically review situations and diagnose opportunities and interventions.
- Familiarity with project management & governance
- Strong analytical and critical thinking skills, combined with strategic business focus and vision.
- Ability to execute in a fast-paced, high-demand, environment while balancing multiple priorities.
- Demonstrated ability to both think strategically and act tactically.
- Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
- Ability to translate and summarize complex data into understandable, actionable information and recommendations.
- Facilitation skills, including ability to facilitate decision-making and broker agreements amongst diverse, differing, and/or conflicting perspectives/priorities.
- Management consulting experience with a top tier firm
- Excellent written, verbal & inter-personnel communication skills
- Manila
15 Nov 2024
- Job posting may come down early due to volume of applicants.
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants With Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment And Hiring Requirements
- Third-Party recordings are prohibited unless authorized by Wells Fargo.
- Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
R-411580
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