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enablesGROUP (since 2016) are a growing BPO with the majority of our clients being Australian based.
The client is a contemporary women’s wear label founded in 2014, offering a collection of minimal and simplistic wardrobe essentials and feminine silhouettes. Founders launched their label in response to a gap in the market for minimal wardrobe staples that truly capture the spirit of the Australian lifestyle. The client represents separates, intimates, and ready-to- wear styles that are confident, distinctive, and versatile. The collections draw inspiration from both past and present musings to create fashions that reflect the now but are forever wearable. For the confident, distinctive, and adaptable woman, the client provides contemporary women’s wear for every day's adventure.
JOB DETAIL
Manage day-to-day administrative tasks, website execution, and digital marketing strategies, working collaboratively with key departments to support the company's global wholesale and eCommerce operations.
Key Responsibilities and Tasks
Order Management
- Manage data entry for local and international sales orders.
- Generate Order Confirmations (OCs) for indent and in-season orders.
- Coordinate new retailer setup, ensuring submission of vendor forms and input into CRM systems.
- Input all sales orders into the seasonal wholesale tracker (administered by Monday.com).
- Manage the returns and credits process in Indigo8.
Customer Management
- Maintain accurate customer data across CRM systems and Global Wholesale documents, including contact details, shipping and payment terms, discounts, currency, and warehouse information.
- Communicate with wholesale clients as required.
- Provide customer service support to national and international accounts.
- Manage the creation and maintenance of seasonal stockist kits. Sample Management
- Track and manage sample delivery to International Major partners for pre-shooting and campaign opportunities.
Reporting
- Assist with sales reporting, invoicing, and data entry as required. Product Data Management
- Maintain the product catalogue and oversee online collection launches.
- Manage product enrichment, including creation, tagging, and filtering.
- Resize and upload all eCommerce and ghost imagery.
- Ensure accurate size and fit information on product pages before launches.
- Write SEO-optimized product descriptions in the SIR tone of voice.
- Conduct daily merchandising of the website to drive online sales.
- Report on weekly product returns, identify sizing/fit trends, and update product pages.
- Perform daily site walks to ensure content relevance and accurate inventory levels.
Website Content Management
- Assist with promotional activities, including pricing updates, discount creation, and relevant collection edits.
- Upload content across the homepage, YES SIR page, and other banners on desktop and mobile.
- Manage the Foursixty account, ensuring current imagery for SIR muses, linking posts to products, and updating SIR community user-generated content.
Paid Media
- Collaborate with the Head of Digital to create paid social briefs for the digital performance agency.
- Work with the Graphic Designer to ensure all assets are cropped to specifications.
- Test preview links to optimize content across platforms and placements.
- Attend weekly, monthly, and quarterly WIPs and meetings.
- Discuss ad performance and suggest improvements.
Skills and Knowledge
- Experience in eCommerce and digital environments.
- Interest in or experience in the fashion industry.
- Creative and commercial mindset with the ability to interpret data to drive decision-making.
- Strong time management skills with the ability to prioritize tasks and meet deadlines.
- Strong written communication and copywriting skills.
- High attention to detail.
Work Location / Working shifts: Pasig City; NSW Business hours; NSW Legal Holidays Off ; Hybrid
