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Customer Service Agent | Working Exp Not Required | Ilocos Norte

Salary undisclosed

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About the Role: As a Customer Service New Associate, you will be performing the following tasks on a daily:

  • Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
  • Resolve problems and issues in a professional manner and engage with customers to identify additional needs
  • Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services
  • Achieve challenging individual, team, and contact center targets

Minimum Qualifications

About You: The ideal candidate will have the following skills and experience:

  • Graduate of any course; college undergraduates with relevant work experience are open to apply
  • Must be willing to work on a graveyard shift
  • Willing to go back on-site once recalled