Sales Representative/Customer Service with Technical Background

We are Mr Fix Cell Phone & Computer Repair - professionals, focused on helping people and making money through fixing electronic devices. We do all types of repairs and have had lots of positive feedback so far! We value our customers, old and new, so we always do our job in good faith.

We are looking for a motivated and experienced Sales Representative/Customer Service with Technical Background. Your primary responsibilities will include sales, upselling, calling warm leads, answering customer inquiries, providing information about our repair services, and assisting customers who are following up on their transactions and concerns.

Job Description:

Answer customer inquiries, address concerns, and provide detailed information about our repair services. (Max of 20-25 calls only a day)
Actively promote our services, identify upselling and cross-selling opportunities, and meet sales targets.
Maintain a positive and professional attitude while interacting with customers.
Collaborate with other tea m me mbers to ensure customer satisfaction and achieve team goals.
Handle administrative tasks such as maintaining customer records and generating reports as required.

Skills and Qualifications:

Minimum 1 year of experience in sales, handling inbound calls or customer service roles.
Strong communication skills, both verbal and written.
Excellent customer service skills with a focus on resolving issues promptly and effectively.
Ability to multitask and prioritize tasks in a fast-paced environment.
Sales-oriented mindset with a proactive approach to achieving targets.
Proven knowledge of cellphone and computer repair is a HUGE PLUS AND PREFERRED.

Location: Remote (Work From Home)
Schedule: 5 days a week with 1 weekend included, EST work hours (Full-time, 40 hours)
Salary: $400 per month plus bonuses ($600 - $700 approx. total)

If you are passionate about delivering exceptional customer service and have the necessary qualifications, we would love to hear from you!

IMPORTANT: Please attach a link to your resume to apply or your application will NOT be entertained. Thank you!
IMPORTANT: Please attach a link to your resume to apply or your application will NOT be entertained. Thank you!
IMPORTANT: Please attach a link to your resume to apply or your application will NOT be entertained. Thank you!