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Collection Specialist

Salary undisclosed

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Duties and Responsibilities:

  1. Has good customer service skills, while initiating outbound calls and receiving inbound calls from customers.
  2. Negotiates account resolution and accurately inputs and documents actions within the collection system while maintaining company performance and productivity standards.
  3. Maintains up-to-date customer contact information in the collection system
  4. Escalates and assists other team members with calls as needed
  5. May be required to initiate external contact with customers and may perform advanced loss prevention activities (i.e. skip tracing, field chasing, account settlement) or administrative work.
  6. Preparing agreement documents for clients and ensuring compliance with procedures.
  7. Examining the repayment ability for retail and commercial clients
  8. Other duties as assigned.

Qualifications:

  1. Graduate of any business-related course
  2. With good oral and written communication
  3. Computer literate

Benefits upon regularization:

  1. HMO
  2. Group Life Insurance
  3. Medicine Allowance
  4. Leave Credits (15 VL, 15 SL)
  5. 13th Month
  6. Bonus

Other Benefits:

  1. Birthday Cake
  2. Can avail salary loan