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Freight Forwarding Specialist

  • Full Time, onsite
  • Offshore Business Processing
  • National Capital Region, Philippines
Salary undisclosed

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Sales Support (Freight Forwarding)
20,000.00 - 25,000.00

Do you have at least two years of experience in Customer Service or Sales Support in the Freight Forwarding, Logistics, or Shipping industry? APPLY now!

Job Summary
  • HMO on Day 1
  • Receive promising perks and rewards
  • Experience travel opportunities
  • Get recognized for what you do
  • Achieve work-life balance
  • Improve exponentially with enhanced learning
Responsibilities
  • Answer phone calls and respond to emails from clients
  • Create potential clients in Client Intelligence and build database based on information provided
  • Draft quotes; follow-up feedback on proposals generated
  • Confirming bookings via email
  • Review and check all order requests before processing (Order Management)
  • Services existing and new customers for their sent order/s or concerns
  • Ensures all order requests are processed accurately
  • Establish, develop, and maintain positive business and customer relationships
  • Following-up on required documents with the clients
  • Coordinate sales effort with team members and other departments
  • Any other tasks that may be assigned by the client/Team Leader
Requirements
  • At least 1-year of experience in Customer Service or Sales Support in Freight Forwarding, Logistics, or
  • Shipping industry is a requirement
  • Must have high level of attention to detail and accuracy
  • Excellent English skills in both written and oral
  • Ability to cope with repetitive or continuous support queries
  • Solid computer skills with the ability to learn new systems quickly
  • With positive attitude towards difficult situation
  • Willing to work in Ortigas
  • Amenable to shifting schedule
  • Can start ASAP