Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Call Center Supervisor

Salary undisclosed

Apply on

OnlineJobs
Original
Simplified

We are seeking a highly skilled and experienced Remote Call Center Supervisor to join our team. The ideal candidate will have a proven track record of managing a team and achieving performance targets. As a Call Center Supervisor, you will be responsible for overseeing the daily operations of your team and ensuring that our customers and their customers receive the highest level of service.

Primary Responsibilities
1. Manages and oversees a team of call center agents.
2. Motivates and supports agents through feedback and communication.
3. Measures KPI’s like inbound calls, call waiting, and call abandonment.
4. Assists with taking agents’ calls if they can’t handle the workload.
5. Improves quality of results by recommending changes.
6. Provides SOP information by answering questions and offering assistance.
7. Keep track of employee attendance, and make sure work procedures are complied with.
8. Assist in hiring and onboarding new employees.
9. Prepares monthly and annual performance reports.
10. Creates targets and goals for improvement.

Qualifications
• Bachelor's degree in business, management, or a related field
• 5+ years of experience as a supervisor
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to analyze data and make data-driven decisions
• Strong customer service orientation
• Knowledge of call center technology and software
• Ability to work in a fast-paced and dynamic environment
• Ability to manage multiple priorities and meet deadlines
• Strong problem-solving and decision-making skills

If you have a passion for customer service and the skills and experience required for this role, we encourage you to apply. We offer a competitive salary, a comprehensive benefits package, and the opportunity to work with a dynamic and growing team.

Next step:
Fill out these 2 forms:

forms.gle/ScUN7UBWDYHsh4LK6
Please take this assessment: www.ondemandassessment.com /link/index/JB-QBYL7SZH6?u= 1146905

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