Apply on
Original
Simplified
About Us: Join a dynamic and rapidly growing company at the forefront of the E-commerce industry. We support a diverse range of E-Commerce brands, from established names to rising stars, by delivering top-notch Customer Service solutions. Our team is expanding rapidly, and we’re on the lookout for an exceptional Onboarding Specialist to help us continue our trajectory of success.
Job Responsibilities:
Paste the following link into your browser:bit.ly/tpo
Use application code:JAZZHR
Apply now to become a key player in our continued success and growth!
Powered by JazzHR
Sr1Tb1oUOy
Job Responsibilities:
- Manage the onboarding process for new hires, ensuring they are fully informed about company and role specifics and are well-prepared for their start date
- Assist new hires with completing all necessary onboarding tasks and participating in required live training sessions
- Work closely with the Customer Success Manager to support the onboarding of new agents and clients
- Maintain regular updates with the Team Lead and Recruitment Manager regarding the onboarding progress and ensure all parties are informed
- Provide support for client onboarding when necessary
- 1-2 years of experience in Customer Service Onboarding
- 3-5 years of experience in the BPO Customer Service industry
- 1-2 years of Virtual Assistant experience preferred
- Experienced in any of the following eCommerce tools/software: Gorgias, Shopify, Zendesk, Re:Amaze, Freshdesk, etc. (Required!)
- Knowledge of eCommerce and CRM tools like HubSpot, Monday.com
- Excellent written and verbal communication skills
- Strong coaching, planning, and organizational abilities
- Exceptional attention to detail
- Self-starter with high energy and the ability to engage effectively with others
- Proficient in Gmail and Slack communication
- DSL, Cable, or Fiber connection is required (minimum 20 Mbps)
- $5USD per hour
- Paid Time Off (PTO)
- Health Insurance + Dental Coverage
- Permanent, full-time remote setup
- Year-end bonus
- Recognition and performance incentives
- Be part of one of the fastest-growing startups in the E-commerce sector
- Collaborate with a high-performing, inspiring team
- Enjoy a supportive and collaborative work environment
- Benefit from clear career progression and advancement opportunities
Paste the following link into your browser:bit.ly/tpo
Use application code:JAZZHR
Apply now to become a key player in our continued success and growth!
Powered by JazzHR
Sr1Tb1oUOy
Similar Jobs