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Software Quality Assurance Tester

Salary undisclosed

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DutiesFunction:

  • Provide prompt and efficient application support to end users, addressing their application-related questions, concerns, and issues;
  • Diagnose and resolve application-related problems by investigating, analyzing, and providing timely resolutions. This may involve investigating log files, and collaborating with other technical teams if necessary;
  • Compliance to Service Level Agreement/s, Change Management Policy, Helpdesk Policy and/or similar document/s;
  • Assists the ESS-Head in the Budget Management related to Application Production Support Group;
  • Performs branch visits and managed companies for regular monitoring for enhancement/s the Application software

Duties│Function:

  • Provide prompt and efficient application support to end users, addressing their application-related questions, concerns, and issues;
  • Diagnose and resolve application-related problems by investigating, analyzing, and providing timely resolutions. This may involve investigating log files, and collaborating with other technical teams if necessary;
  • Compliance to Service Level Agreement/s, Change Management Policy, Helpdesk Policy and/or similar document/s;
  • Assists the ESS-Head in the Budget Management related to Application Production Support Group;
  • Performs branch visits and managed companies for regular monitoring for enhancement/s the Application software
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