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E-Commerce Accounts Receivable Specialist

Salary undisclosed

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GrowthAssistant is seeking a skilled and motivated E-Commerce Accounts Receivable Specialist. This role is integral to supporting various accounting and financial operations-related tasks. The ideal candidate will thrive in a fast-paced environment, possess strong attention to detail and organizational skills, and have a background in financial operations or accounting.

Salary: Up to Php 90,000 depending on experience

The Benefits

  • Work From Home
  • Attendance, Performance, and Referral Bonuses
  • Paid Holidays and Time Offs
  • Health Insurance Card

The Requirements

  • 1+ years experience with Hubspot or similar CRM (sales and customer support functions)
  • Prior experience managing accounts (direct client-facing comms - strong verbal and written is required)
  • Experience in a subscription-based environment
  • 3+ Years of Accounts Receivable experience
  • 1+ years experience with Stripe or similar platform
  • Intermediate Excel experience (v-lookup, pivot tables and basic formulas)
  • Basic experience with G Suite, Slack is a must-have
  • Experience with Quickbooks is preferred

The Role

  • Proactive outreach to clients re: pending bill due date
  • Reactive outreach to clients with delinquent bills
  • Maintain complete records on all accounts including detailed notes on collection efforts
  • Process incoming payments in CRM and Stripe in compliance with financial policies and procedures
  • Perform day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data
  • Be the point of escalation, and bookkeeping, for payment inquiries such as missing payments, incorrect payment amount, and other payment-related issues, and triage escalations to the payment leads
  • Create and generate invoices in Quickbooks or similar software and record/track in CRM
  • Check CC Failed payments and follow up with customer (Dunning Process)
  • Change contact info in Stripe as needed
  • Manual Invoicing w/in Stripe
  • Check new subscriptions in Stripe and document accordingly in Hubspot
  • Manually log wire transfers or check deposits from Strip communication, mark as ‘paid’ in stripe and document deal in Hubspot
  • Inventory management reconciliation